Welcome to the Cotgrave Advice Centre website

COVID-19.

Due to the Coronavirus outbreak the Advice Centre is unable to offer a face to
face facility.

Instead contact can be made by phone [ 07904 713006 ] on Tuesday and Thursday mornings between 9 am. and 12 noon, by using the contact form on this site or via emailing [ cotgraveadvicecentre@gmail.com ]. We WILL be actively monitoring our email.

Those of our customers with ongoing cases should try and contact the relevant government agencies themselves for feedback or to report changes in circumstances.

It would seem logical that, under current circumstances, the agencies will be understanding regarding time deadlines and changes to your community support systems so do not panic.

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Coronavirus (COVID-19): what you need to do.

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During the virus outbreak please revisit this site/page regularly because, as the local community comes together to support each other, – we will try and put the local services available to you here:-

Note Concessionary Bus passes. Trent Barton has decided to temporarily allow concessionary travel before 9.30am. Note this is the COVID-19 Cotgrave Bus Timetable for the duration.
Free TV Licences for the over 75 – The BBC has decided that, because of coronavirus and the challenges to the UK, changes to over 75 licences won’t now happen until 1 August. This means that your current free licence will remain valid until then.

Latest News :-Annual Report 2018-19

Cotgrave Advice Center is delighted to have been chosen as one of two charities to receive the profits from the 2020 event : see COG newsletter

Cotgrave Advice Centre, founded to help local residents during the mining dispute over 30 years ago, has been located in various parts of the village over the years. We now work out of All Saints’ Church, opposite Brumptons butchers.

Your advice centre is, and always has been entirely staffed and managed by volunteers and currently gets a small annual grant from Nottinghamshire County Council which meets the costs of the telephone, internet, postage and office facilities. Our services are offered freely to people that need them and we see about sixty people a month with a wide range of problems. We manage to sort out most of our clients’ problems ourselves but if we can’t, we know where to send people for the help they need or can pass on the work to local experts we have contacts with.

If you ever need help we are here for you. Our best advice is never put off problems (especially debt issues) until tomorrow, we are here and we will help. You will feel better getting the problem sorted.

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We provide advice on:

Benefits

Benefits are changing for most people at the moment. If you are worried regarding claiming Universal Credit, PIP, Attendance Allowance and Pension Credit we can help you. We also have software that enables us to check that you are getting all the benefits you are entitled to and to predict the changes to benefits that would happen if your circumstances were to change; come in and see us, our services are entirely free.

NOTE: NEW benefit claimants in the Nottinghamshire & Leicestershire area must now claim Universal Credit for what was :-

Child Tax Credit
Housing Benefit
Income Support
income-based Jobseeker’s Allowance (JSA)
income-related Employment and Support Allowance (ESA)
Working Tax Credit

and this MUST be done online, so you will need to create an account on the Universal Credit system and have an email account of your own already set up. (Look at this Government Link to start you off).

Self service computers are available for use in the Cotgrave Hub Library which is open from 9am to 5pm Monday to Friday and on Saturdays from 9am to 1pm. Also note Rushcliffe Council Staff Advisers are available in the Cotgrave Hub Library Monday to Friday full time.

NOTE: You may be able to claim new style Jobseeker’s Allowance (JSA) OR new style Employment and Support Allowance (ESA), with or instead of, Universal Credit, depending on your National Insurance record.

If you need help claiming Universal Credit come in and we can assist you.