What to bring when you visit

You do not need to make an appointment when you visit us. However, it would be helpful if you bring the following:

  • All relevant information relating to your query
  • Letters, receipts, paperwork, copies of forms, dates of phonecalls


Specific for debt advice

  • Bank statements and all income information
  • ALL debt statements and letters (e.g. credit cards, payday loans)
  • Outgoings information – e.g. utility bills and mortgage or rents statements
  • Payslips
  • Council Tax forms
  • Proof of identity