You do not need to make an appointment when you visit us. However, it would be helpful if you bring the following:

• All relevant information relating to your query
• Letters, receipts, paperwork, copies of forms, dates of phonecalls

Specific for debt advice

• Bank statements and all income information
• ALL debt statements and letters (e.g. credit cards, payday loans)
• Outgoings information – e.g. utility bills and mortgage or rents statements
• Payslips
• Council Tax forms
• Proof of identity